South Sudan in Search for Best Practice in Water Sector Management: A Tour of Uganda
In South Sudan, the urban water sector is slowly evolving. In line with this growth, SUWASA’s South Sudan project’s key priorities include the need to restructure its water and sanitation service provision, and to develop the human resources of South Sudan Urban Water Corporation (SSUWC), both with the aim of improving service delivery.
The year-old Board of Directors resolved to study differing institutional structures, and with the support of SUWASA, visited a utility owned and operated successfully by the Government under a centralized model.
Uganda’s National Water and Sewerage Corporation provided the best example in the East African Region. The visit was designed to allow SSUWC’s new and first Board of Directors to appreciate the role of a Board in motivating, monitoring, and achieving improved operational and financial performance in a public utility. The team of four BoD members and professionals from the SSUWC and the Ministry of Water Resources and Irrigation (MWRI) were able to witness and benefit from the Ugandan experience with performance improvement, including the successful use of performance incentives, external transparency, benchmarking, customer service, and target-setting. Among other key aspects of learning was how improved performance, financial sustainability,
The SSUWC and NWSC teams at the NWSC Training Center in Kampala, Uganda accountability, and good corporate governance could be achieved in a Government-owned Corporation that has its Board of Directors appointed by Government.
In the next few months, the Board of Directors will decide on the type of institutional arrangement that best suits the South Sudan context. SUWASA will continue to provide technical assistance in this process.